Supervisory Excellence in the Oil, Gas & Petrochemicals Industry

What are the Goals?

By the end of this training course, participants will be able to:

• Understand the important role and responsibilities of a Supervisor in the organisation
• Determine effective problem-solving risk identification and analysis within their working environment
• Apply powerful interpersonal techniques to improve communication in order to effectively delegate and control teams
• Apply development, coaching, mentoring and feedback techniques to increase optimum people performance
• Improve the safety climate and culture across the organisation through their attitude and actions

Who is this Training Course for?

This Supervisory Excellence in the Oil, Gas & Petrochemicals Industry training course is suitable to a wide range of professionals but will greatly benefit the following individuals who belong in the Oil, Gas & Petrochemicals Industry, including:

• New & Experienced Supervisors
• Team Leaders & Line Managers
• Projects & Process Engineers & Managers
• Senior Engineers

Daily Agenda

Day One: The Supervisor: Critical Role in the Industry

• Defining the importance of the Supervisory role in the Industry
• To Manage or to Lead?
• Identifying and applying your positional Power Bases
• Understanding and dealing with differing personalities
• Building integrity, trust and influence to lead your team
• Managing change to maximize leverage and empowerment

Day Two: Problem Solving, Decision Making and Delegation

• Assessing risks and analyzing problems
• Problem solving and decision-making process
• SCAMPER Technique for creative workplace problems
• Applying the Decision-Making Tunnel Model
• Mastering the art of delegation: delegating effectively and efficiently
• Powerful Job Enrichment and motivation techniques to increase performance

Day Three: Active Communication and Interpersonal Skills

• Overcoming communication barriers
• Powerful Active Communication Techniques (PACT)
• Developing your situational awareness to enhance performance
• Managing conflict assertively: overcoming negative objections
• Effective meeting skills & conducting powerful team briefings

Day Four: Developing Your Team and Others

• Understanding Team Dynamics
• Team development factors: High Performing Teams
• Positive development: training and development planning
• Powerful ‘on the job’ Coaching for individual and team growth
• Active feedback technique to increase optimum performance

Day Five: Achieving HSE Excellence and Safety Leadership

• HSE culture and defining actions required to improve
• Dealing with Stress (shutdown, failures, emergencies, incidents, disputes with others)
• Behavioral skills in achieving Safety Excellence and Safety Leadership
• Commitment and compliance towards HSE standards
• Personal Safety Commitment
• Next Steps