Introduction

Construction projects frequently face claims related to delays, variations, and unforeseen conditions. Effective claims management reduces disputes and protects project profitability.

This course focuses on structured claims preparation, analysis, and dispute avoidance strategies.

Course Objectives

• Understand claims procedures and documentation.

• Improve delay and variation analysis techniques.

• Strengthen dispute prevention practices.

• Enhance negotiation skills in claims settlement.

Target Audience

• Contract administrators.

• Project managers.

• Commercial managers.

• Claims specialists.

Course Outline

Day 1: Claims Fundamentals

1. Types of construction claims
2. Contractual entitlement principles
3. Notice requirements
4. Documentation standards

Day 2: Delay & Variation Analysis

1. Extension of time methodologies
2. Critical path analysis
3. Variation pricing
4. Concurrent delay issues

Day 3: Claim Preparation & Submission

1. Structuring claim documents
2. Evidence compilation
3. Quantum assessment
4. Legal compliance

Day 4: Dispute Avoidance

1. Early warning systems
2. Negotiation strategies
3. Mediation techniques
4. Arbitration basics

Day 5: Practical Application

1. Claims case study
2. Drafting a claim submission
3. Negotiation simulation
4. Dispute prevention checklist