Security Incident Investigation and Management

Introduction

This course provides participants with the knowledge and applied skills necessary to professionally investigate and manage various types of security incidents. It covers incident lifecycle phases—from detection and containment to root cause analysis and final reporting—ensuring participants are equipped to respond confidently and systematically in critical situations.

Objectives

By the end of this course, participants will be able to:

• Understand the different categories and stages of security incidents
• Apply appropriate procedures for immediate incident response
• Conduct structured investigations and handle evidence professionally
• Document findings clearly and develop actionable recommendations
• Coordinate with stakeholders and authorities during incident management
• Develop post-incident improvement plans to prevent recurrence

Target Audience

This course is specifically designed for professionals working in:

• Oil & gas companies (upstream, midstream, downstream)
• Petrochemical and heavy industrial sectors
• Power plants and critical infrastructure facilities
• Ministries, government security bodies, and civil defense units
• Banks, financial institutions, and national utilities
• Airports, ports, and transportation security divisions
  It is suitable for:
• Security managers, officers, and control room supervisors
• Emergency response coordinators and HSE professionals
• Engineers responsible for safety, protection, and incident reporting
• Facility and operations managers in industrial environments
• Risk analysts, internal auditors, and compliance specialists

Course Topics

• Concepts and classifications of security incidents (internal, external, cyber-physical)
• Understanding the incident lifecycle: detection, containment, eradication, recovery
• First responder duties and protocols upon incident occurrence
• Techniques for securing the scene and protecting physical/digital evidence
• Chain of custody documentation and forensic integrity standards
• Interview and interrogation methods for witnesses and personnel
• Root cause analysis tools (e.g., 5 Whys, Fishbone Diagram, Fault Tree Analysis)
• Using checklists and forms for standardized investigations
• Writing clear, factual, and legally sound incident reports
• Communicating incidents internally and to regulatory authorities
• Case studies of incident failures and successful response actions
• Managing critical incidents in sensitive/high-risk environments
• Coordinating with law enforcement and external agencies
• Integrating investigations into broader risk management plans
• Lessons learned workshops and implementation of corrective actions