Emergency & Crisis Management in Security

Introduction

This course is tailored to prepare security and operational leaders to manage emergencies and crises with confidence and clarity. It emphasizes structured response planning, command coordination, communication strategies, and recovery protocols tailored to high-risk and high-impact scenarios across critical sectors.

Objectives

By the end of this course, participants will be able to:

• Develop emergency response and crisis management plans
• Activate and manage command and control structures
• Coordinate with internal and external emergency stakeholders
• Conduct threat and impact assessments during crises
• Ensure continuity of operations during and after emergencies
• Lead post-crisis reviews and implement lessons learned

Target Audience

This course is highly relevant to:

• Oil & gas field and terminal personnel
• Emergency response teams in industrial and government sites
• Critical infrastructure operators and planners
• Disaster risk and business continuity professionals
• Engineers, HSE officers, and facility managers
• Crisis communication and public affairs officers
• Civil defense and first responder units

Course Topics

• Types of emergencies and crisis scenarios (natural, technical, human)
• Crisis management frameworks and international models
• Emergency response plans (ERP): structure and activation triggers
• Command structure: roles, responsibilities, and hierarchy
• Site evacuation planning and drill implementation
• Coordination with fire, police, ambulance, and external agencies
• Emergency communication tools and media response strategy
• Establishing emergency operations centers (EOC)
• Resource allocation and logistics management during crisis
• Psychological impact of emergencies and staff welfare measures
• Post-crisis damage assessment and business recovery planning
• Scenario-based planning and tabletop simulations
• Leadership in high-pressure security incidents
• Integration with national emergency management systems
• Case studies of crisis management failures and successes