Innovative Root Cause Analysis

What are the Goals?

By the end of this training course, participants will be able to:

• Understand the increasing necessity of using sound methods for root cause analysis
• Involve the right people in the right way in any analysis
• Prioritize problems and determine the best approach to solve them
• Solve and prevent any technical, production, quality or other incident or problem more rapidly and effectively
• Communicate and present analysis, solutions and recommendations with maximum understanding and acceptance
• Apply and implement the methods learned in daily practice immediately after the training

Who is this Training Course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

• Engineering and Technical Managers and Supervisors from any industry
• Operations and Manufacturing Managers and Supervisors
• Maintenance-, reliability-, process-, quality- and plant engineers
• Maintenance Planners and Coordinators
• Foremen and Team leaders

Daily Agenda

Day One: Introduction

• Introduction to the program
• Introduction: RCA
• Introduction: Generic Approaches for RCA (8D, A3, DAMIC and RATIO)
• Introduction: RCA methods (5 Why, Ishikawa, Fault tree, Apollo, etc.)
• Introduction: RATIO-approach
• Introduction: Case and Demo

Day Two: Prioritize and Reflect on your Problem

• Theory and exercises to prioritize problems
• Theory: RATIO-step - Reflect
• Introduction case to determine the root cause
• Theory and exercise: 5-Why
• Theory and exercises: Event Mapping

Day Three: Analyse Technical Problems

• Theory: RATIO-step - Analyse
• Theory: Problem Analysis - Describe the problem (IS/IS-NOT) and determine true cause(s)
• Theory in additional methods to determine possible causes e.g. Ishikawa-diagram and Characteristics and changes
• Exercises in Problem Analysis
• Completion of Event Map with outcome of Problem Analysis

Day Four: Analyse Complex Technical Problems and Human or Organizational Problems

• Theory of common and special causes
• Theory and exercises for handling startup problems, recurring problems and other complex problems
• Theory and demo Cusum
• Theory and exercise of Human Factor Analysis
• Completion of Event Map with outcome of Human Factor Analysis

Day Five: Determine, Implement, Observe and Evaluate Solutions

• Theory: RATIO-steps - Target determine alternative and best solutions, Implement solutions and Observe and Evaluate results
• Exercise of full RCA with RATIO-approach and methods
• Application of RATIO-approach and -methods in daily practice (when/how to use)
• Guideline and many practical ideas for successful implementation of RCA

Evaluation and closure of training