Flow Assurance : Managing Flow Dynamics and Production Chemistry

What are the Goals?

At the end of this Leading & Managing Change training course, attendees will be able to:

• Understand Human Psychology
• Define what change is and how it impacts on the way people work
• Design a suitable change management model in their workplace
• Identify people's responses to change and explore the reasons why people resist change
• Describe organizational culture
• Develop practical skills in change leadership
• Design and Implement an effective Organizational Development (OD) based on improved performance

Who is this Training Course for?

• All Managers and Leaders who wish to enhance their competencies in change management
• All Human Resource (HR) Personnel
• People who are likely to take up managerial positions in the future that will involve managing change
• Engineers and other Technical Professionals moving into Organizational Development (OD) or Business Partner (BP) roles
• Occupational Health & Safety and training staff involved in change management
• Those who received their training in Change Management in past years and need to be brought up to date with best practice in Change Leadership

Daily Agenda

Day One: Understanding Human Psychology and its Impact on Change Management

• What is Human Psychology?
• Tip of the Iceberg Concept
• Understanding Yourself
• Developing  Self-awareness,  Trust  and  Communication 
• How Attitudes are formed?
• Motivation at Workplace and What Drives People to be Motivated
• The Key Drivers of Change
• The Need for Change Management

Day Two: Approaches to Organizational Change

• Where do you start with Organizational Change?
• Anticipated Reaction to Change
• What are typically the things which are required to Change?
• Define the Scale of Organizational Change
• Approaches to Organizational Change
• Steps required to Implement Change
• How to Sustain Change?
• What is the impact of Appreciative Inquiry on Change Management?
• Organizational Alignment around the Change

Day Three: Change Management and Change Leadership

• The Five Psychological Phases of Change and their Effective Management
• Difference between Change Management and Change Leadership
• Leadership and Culture in Change Management
• Change Management and Emotional Intelligence impact on Organization Performance
• The Key Components of Emotional Intelligence Link to Leadership
• Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)

Day Four: Organizational Development (OD)

• What is Organizational Development?
• Introduction to Performance Management Tool Namely the Balanced Scorecard
• Defining Strategy and How to Translate It into Action and Execution
• SWOT and PESTEL Analysis
• Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors
• Building a Strategy Focused Organization (SFO)
• Introduction to Strategy Maps

Day Five: Developing Performance Contracts Framework and Scoring Mechanism

• Developing Business Plan Methodology to Achieve the Strategic Direction of the Organization
• Developing and Implementing Performance Contracts Framework between CEO and Functional Managers within the Organization
• Developing a Comprehensive Balanced Scorecard and Scoring Mechanism for your organization using EXCEL
• Training Course Review and Wrap-up