Benchmarking for Performance Improvement in the Oil & Gas Industry

What are the Goals?

By the end of this training course, you will be able to:

• Determine where, when and how to apply Benchmarking in an Oil & Gas setting
• Apply Benchmarking in pursuit of management priorities
• Identify & transfer best practices from within & outside the industry
• Avoid common errors in Benchmarking
• Guide organizational infrastructure & deployment

Who is this Training Course for?

This course is suitable to a wide range of professionals but will greatly benefit:

• Experienced Benchmarking Managers & Practitioners requiring a refresher on recent developments
• Change, Transformation & Organisational Development Managers
• Excellence, Quality & Risk Professionals
• Project and Program Managers
• All other Managers
• Engineers and Supervisors with specific responsibilities for change

Daily Agenda

Day One: Performance Improvement & Benchmarking in Oil & Gas

• Why it is necessary in the Oil & Gas Industry, & What it Requires
• Effective implementation of Continuous Improvement
• The Contribution from Benchmarking
• Defining What Is, and What is not, Benchmarking in Oil & Gas
• Origins & Types of Benchmarking
• The contributions of Xerox to Benchmarking practice

Day Two: The Benchmarking Process 

• Identifying appropriate information sources within & outside the industry
• The phases of Benchmarking
• Selecting the Benchmarking topic; core business or support processes
• Benchmarking Visits in Oil & Gas
• NCR Case study
• The Xerox 10 Step Benchmarking Process
• Keeping it legal

Day Three: The Relationship Between Benchmarking and Management  

• Managing the Benchmarking process
• Managing Benchmarking partners
• Oil industry consortium, and the role of third parties
• Benchmarking within good management
• Link to ISO9001, ISO14001, ISO45001 etc.
• Benchmarking within organizational excellence

Day Four: Applying the Concepts 

• Planning a Benchmarking study in Oil & Gas
• Looking for sources of best practice from within, and without, the industry
• Efficiently accessing these
• Conducting desk research and site visits
• Assessing the Outcomes
• Presenting Your Findings

Day Five: Building - in Benchmarking 

• Normalizing & Routinizing Benchmarking in Oil & Gas
• The case for developing a Benchmarking Function, or Internal Benchmarking service
• Benchmarking Benchmarking
• Developing & Implementing a Plan