API Specification Q2 Practitioner (1st Edition)

What are the Goals?

By the end of this training course, participants should have the knowledge and understanding of the following:

• The different phases of a quality management system: development (documentation), implementation and maintenance
• How to minimize the likelihood of nonconformity in the execution of service
• How to achieve continual improvement
• How to minimize process variation and waste

Who is this Training Course for?

This training course is suitable to a wide range of professionals but will greatly benefit:

• Applicants for APIQR Q2 Registration
• Quality System Auditors
• Quality Assurance Personnel and Management Representatives
• Well-site service providers
• Personnel involved in Supplier Evaluation Activities
• Oil Company Personnel involved with Specifying Equipment Requirements.

Daily Agenda

• Module 01: Welcome & Introductions
• Module 02: Importance of API Spec Q2 to industry
• History of API Spec Q2, Business drivers for developing API Q2 & Industry response, Incorporation with QMS with additional requirements for the service industry, Overview of API Spec Q2.
• Module 03: Overview & Exclusions
• Understand business practice & QMS,
• Similarities between API Spec Q2 and API Spec Q1, Difference between API Spec Q2, API Spec Q1 And ISO 9001:2015, Understand the Service supply organization scope under API Q2, Know the permissible “Exclusion” to Q2
• Module 04: Quality Management System Requirements
• QMS Structure, Quality Policy, Quality Objectives, Planning, Communication, Management Responsibilities, Organizational capability, Documents Requirements, Control of Records
• Module 05: Realization of Service & Service-Related Product
• Contract Review, Risk Assessment & Management, D&D, Contingency Planning, Purchasing, Execution of Services, Control of Testing, Measuring & Detection Equipment, Service performance validation, Control of NC’s

Module 06: Execution of Services

• Control of Service Execution, Service Quality Plan, Identification & Traceability, Service-Related product status, Customer property, Validation of SRP, Preventive maintenance, Inspection & Test program, Customer notification
• Module 07: QMS Measurement, Analysis & Improvement
• Customer Satisfaction, Internal Audit, Management Review, Analysis of Data, CAPA
• Module 08: Execution of Service & Service Quality Plan
• Minimum SQP content, SQP approval requirements, Effective SQP, Required Customer Notification
• Module 09: Risk Assessment & Management
• Concept & Principle, Difference between Risk Assessment & Risk Management, Risk Management process, 4T’s to manage risk, Risk Evaluation tools & techniques, Risk communication
• Module 10: Contingency Planning
• Contingency Planning for services, Contingency Planning for elements, Q2 elements that align with contingency planning
• Module 09: Risk Assessment & Management
• Concept & Principle, Difference between Risk Assessment & Risk Management, Risk Management process, 4T’s to manage risk, Risk Evaluation tools & techniques, Risk communication
• Module 10: Contingency Planning
• Contingency Planning for services, Contingency Planning for elements, Q2 elements that align with contingency planning
• Module 11: Management of Change
• All MOC’s must undergo a risk assessment
• Service Quality Plan changes, Outside contingency requires MOC, Customer notification for residual risk
• Module 09: Risk Assessment & Management
• Concept & Principle, Difference between Risk Assessment & Risk Management, Risk Management process, 4T’s to manage risk, Risk Evaluation tools & techniques, Risk communication
• Module 10: Contingency Planning
• Contingency Planning for services, Contingency Planning for elements, Q2 elements that align with contingency planning
• Module 11: Management of Change
• All MOC’s must undergo a risk assessment
• Service Quality Plan changes, Outside contingency requires MOC, Customer notification for residual risk
• EXAMINATION