API 982 – Refractory Inspector

What are the Goals?

  Internal Auditing Techniques

• Roles and responsibilities of Internal Auditors
• How to plan Internal Audits
• How to execute Internal Audits, through interviews, and review of documentation
• How to write clear nonconformities and effective Internal Audit reports
• Following up on nonconformities

Who is this Training Course for?

This API Q2 Implementation and Internal Auditor Training training course is suitable to a wide range of professionals but will greatly benefit:

• Applicants for APIQR Q2 registration
• Well-site service providers and/or operators
• Personnel involved in supplier evaluation activities
• Oil company personnel involved with specifying equipment requirement
• Anyone involved in the planning, implementing, maintaining, supervising or auditing of an API SPEC Q2 quality management system
• Existing internal auditors
• Employees of any organisation who wish to audit their organisation’s quality management system
• Trainers, managers or consultants seeking to master a quality management system audit process
• Expert advisors in quality management

Daily Agenda

Day One: Background and introduction

• Background and History of API Q2
• Quality Management Principles
• Structure of API Q2, 2nd Edition
• The Process Approach
• About APIQR Registration and Certification Program

Day Two: Review of Relevant Clauses

• Detail overview of Clause 4: Quality Management Systems Requirements
• Detail overview of Clause 5: Realization of Service and Service-related Product
• Detail overview of Clause 6: Quality Management System Measurement, Analysis, and Improvement
• Improvement techniques
• Management Review of the implementation

Day Three: Audit Planning

• Internal Auditing Techniques:
• Principles of Auditing and Auditor Competence
• Audit Planning and Audit Agenda
• Document Review
• Checklists

Day Four: Preparing and performing the Audit (Part 1)

• Performing the Audit:
• Opening meeting
• Audit Performance and Audit Findings
• Audit Follow Up
• Keeping your Auditing Skills Sharp

Day Five: Preparing and performing the Audit (Part 2)

• Review of Non-conformities and Observations
• Audit Findings and Conclusions
• Preparation of Internal Audit Report
• Corrective Action Plan
• Presentation of Audit Report
• Monitoring and Close-out of Non-conformities