Performance-Based Management & Balanced Scorecards (BSC)

1) Course Introduction

This course introduces performance-based management and Balanced Scorecard (BSC) systems to align strategic objectives with operational results.

At the performance alignment core, Seattle International Institute for Training integrates KPI frameworks, strategic mapping, and performance evaluation tools.

2) Key Learning Objectives

Participants will learn to:

• Design BSC frameworks for organizational alignment
• Develop meaningful KPIs and performance metrics
• Link operations with strategic goals
• Monitor performance through dashboards and reports
• Improve accountability and decision-making

3) Target Audience

• Strategy teams
• Performance management units
• Department heads
• Executive leadership

4) Course Importance & Business Impact

BSC frameworks improve strategic clarity, performance visibility, and organizational effectiveness.

5) Practical Modules / Key Topics

• BSC architecture
• KPI development
• Strategy mapping
• Performance dashboards
• Measurement & improvement